DATA PROTOCOL.

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PRIVACY POLICY (DATA PROTOCOL)
Last updated: January 6, 2026

This Privacy Policy explains how SHAKED (“SHAKED,” “we,” “us”) collects, uses, discloses, and protects personal information when you visit or make a purchase from https://shaked.com (the “Site”), or otherwise interact with us.

01. DATA COLLECTION

We collect information to operate the Site, process orders, provide support, and improve performance.

  • Identifiers & contact data: name, email, phone number, shipping/billing address.
  • Order data: items purchased, order history, delivery details, customer notes.
  • Payment data: payment is processed by payment providers. We do not store full card numbers. We may receive limited payment details (e.g., last 4 digits, card type, payment status).
  • Device & usage data: IP address, browser/device type, pages viewed, clicks, timestamps, referral URLs, and general location derived from IP.
  • Support communications: messages you send us and the metadata needed to respond.
  • Account data (if created): login and profile details you provide.

We do not intentionally collect sensitive personal information (e.g., government ID numbers, precise geolocation) unless you voluntarily provide it or it’s required for a specific request.

02. DATA USAGE

We use personal information to:

  • Fulfill orders: process payments, ship products, send order confirmations and delivery updates.
  • Provide support: respond to inquiries, troubleshoot issues, and handle returns or disputes.
  • Operate and secure the Site: prevent fraud, abuse, unauthorized access, and debug errors.
  • Improve performance: analyze Site usage, measure page performance, and improve usability.
  • Marketing (where permitted): send product updates and offers. You can opt out anytime using the unsubscribe link or by contacting us.

Legal bases (EU/UK visitors): We process data based on contract (to fulfill orders), legitimate interests (security and improvement), consent (where required for certain cookies/marketing), and legal obligations (tax, compliance, dispute handling).

03. STORAGE & SECURITY

We retain personal information only as long as needed for the purposes above, including:

  • operating the account and fulfilling orders,
  • meeting legal obligations (e.g., tax and accounting),
  • resolving disputes and enforcing agreements,
  • maintaining security and fraud prevention.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is perfectly secure, but we treat security as a continuous process.

04. COOKIES

Cookies help the Site function and help us understand performance. We use:

  • Essential cookies: required for core Site features like cart, checkout, and account login.
  • Analytics cookies: help us understand Site usage and improve performance.

COOKIE NOTE

You can limit cookies in your browser settings. Blocking essential cookies may cause parts of the Site (including checkout) to stop working correctly.

DATA SHARING (SERVICE PROVIDERS)

We share personal information only as needed to run the Site and deliver services. Categories of recipients may include:

  • E-commerce platform: Shopify and related services that power the Site, checkout, and order management.
  • Payment processors: to process payments and prevent fraud.
  • Shipping and logistics providers: to deliver orders and provide tracking.
  • Analytics providers: to understand Site performance.
  • Email/SMS providers: to send transactional messages and (where permitted) marketing communications.

No fake promises: If you want to state “we never sell your data,” confirm it’s true for your business model. If applicable, you may use the statement below:

Optional statement (only if true): We do not sell your personal information.

We do not sell personal information for money. We share data only with service providers to operate the Site and deliver orders.

05. YOUR RIGHTS

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to certain processing.

  • Access / export: request a copy of the data we hold about you.
  • Correction: request corrections to inaccurate or incomplete information.
  • Deletion: request deletion where legally allowed.
  • Opt-out of marketing: unsubscribe anytime via email links or by contacting us.

How to submit a request: email us at privacy@shaked.com. We may need to verify your identity to protect your information.

INTERNATIONAL TRANSFERS

Your information may be processed outside your state/country, including in locations where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

CHILDREN

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we’ll take appropriate steps.

SYSTEM CHANGES

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

CONTACT

Data / Privacy contact:
Email: privacy@shaked.com
Support: support@shaked.com
Company: SHAKED